Refund Policy
We want you to be 100% satisfied with your purchase. If you would like a refund or exchange, we are happy to help you within 30 days of your purchase.
To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it.
Gift cards are non-refundable.
Returns
To return your product, you should mail your product with the original packing slip to:
RCL Returns
8325 US HWY 70 BUS E
Clayton, N.C., 27520
You will be responsible for paying for your own shipping costs for returning your item, and we will give a full refund including our cost of shipping the item to you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We offer a 30-day exchange policy.
To be eligible for an exchange, your item must be unworn, unwashed, and in the same condition that you received it.
You are responsible for any return shipping charges to us. We will pay to ship the exchanged item back to you.
You must include your original packing slip and write your desired size, style and color of the item that you want to receive in exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your item to be exchanged. If approved, we will mail your replacement.
Exchanges may only be made for merchandise of equal value.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift card for the value of your return.